My Phone AI
Empowering users to understand their devices.
My Philli Wireless — a telecom retailer operating across the United States and Saudi Arabia — needed a way to help customers quickly and accurately diagnose their phone's condition. Manual in-store assessments were slow, inconsistent, and costly. CodeCore was brought in to build the solution from the ground up.
Full Device Diagnostics
90+ hardware and software checks covering battery, screen, camera, sensors, and connectivity.
Instant Results
Diagnostic results delivered in seconds — no waiting, no appointments, no guesswork.
Multi-Region Ready
Deployed across two continents, supporting customers in the US and across KSA.
Cross-Platform
Available on both iOS App Store and Google Play with a consistent experience on all devices.
From slow manual checks to instant AI diagnostics.
⚠️ The Challenge
My Philli Wireless was operating across multiple markets — Philadelphia, Riyadh, and Madinah — with no standardized way to assess device health. Staff were running inconsistent manual checks, leading to customer disputes, resale pricing errors, and lost time. They needed a scalable, accurate solution that worked across all their stores and regions without requiring technical expertise from staff or customers.
✓ The CodeCore Solution
CodeCore designed and built My Phone AI — a fully native cross-platform diagnostic application capable of running 90+ checks on any device. The app required no external hardware, ran entirely on the user's phone, and delivered results in seconds. We engineered the diagnostic engine from scratch to handle the full range of Android fragmentation while maintaining parity with the iOS version — all within a 6-month delivery window.
Numbers that speak for themselves.
Six months. Zero compromises.
Discovery & Requirements
We spent the first weeks embedded with the My Philli team across their US and KSA operations — understanding their workflows, pain points, and what "a successful diagnostic" actually meant for their staff and customers.
Diagnostic Engine Architecture
The core challenge was building a diagnostic engine capable of 90+ checks with high accuracy across thousands of Android device models, while matching that depth on iOS. We designed a modular testing architecture that could be extended over time.
Cross-Platform Development
We developed native iOS and Android versions simultaneously, ensuring feature parity and a consistent user experience — critical for a client operating across two very different markets with different dominant device ecosystems.
Multi-Region QA & Testing
Before launch, we ran rigorous testing across device models used in both the US and KSA markets, validating diagnostic accuracy and performance on low-end and high-end hardware alike.
App Store Launch & Ongoing Partnership
The app launched on both platforms within the 6-month window. The success of My Phone AI led My Philli to continue working with CodeCore — a partnership that has produced multiple apps since this first delivery.
Built for scale from day one.
We selected a technology stack optimized for native performance, cross-platform consistency, and long-term maintainability — giving My Philli a product that can grow with their business.
"CodeCore delivered exactly what we needed — a reliable, fast, and accurate diagnostic tool that works for our customers in the US and Saudi Arabia. The project was delivered on time and has been running smoothly for over two years. They're still our go-to development partner."
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